Policies & Terms of Use

Your purchase of item(s) from this website means you agree to the following terms of use and policies.

TERMS OF USE

You may use this file for PERSONAL USE ONLY. Mass production, file sharing, forwarding and commercial use of jpeg and/or PDF files is strictly prohibited. Purchases are for a single-user, personal, not-for-profit, use only. You cannot resell this file or the finished product(s). You may not use or extract our original graphics/patterns/templates to redesign or recreate items for personal or commercial usage/sale. All rights reserved. Please respect our work and exercise proper usage. Due to the custom nature of our items, no refunds are provided.

PRODUCTS

All items for sale are sold in digital format only, as per the product description. No physical items will be shipped. PDF files can be opened, viewed & printed via Adobe Reader®© (available for free download http://get.adobe.com/reader/). PDF files are not formatted to be opened in Adobe Pro®©, Photoshop®© or Illustrator®©. JPEG files can be opened, viewed and printed in any photo program.

Colors vary greatly based on computer monitor settings and will also vary based on your choice of printing process. We highly recommend printing a sample.

DELIVERY

All items will be emailed in PDF or JPEG format, as per the product description. Orders will be sent to your email noted during checkout. The orders will be sent from dimpleprints@yahoo.com. Be sure to add our email to your address book; as our emails are often flagged as spam or junk. In the event you have not received your order on our stated turn-around time, please contact us to resend, as it may have been blocked. Due to the large file size, party packages are often sent via yousendit.com or sendthisfile.com. Be sure to download the file and save it to your laptop or desktop. Tablets and/or phones will downsize the files and therefore cause printing issues. No physical items will be shipped.

PAYMENT

We accept only Paypal.

No orders will be processed until a completed order and payment is received.

If payment is made via e-check, it may take up to 7 business days to clear. Once we receive Paypal notification that your e-check has cleared, your order will be processed on our normal turn around schedule.

REFUNDS

Due to the custom nature of our items, no refunds are provided.

If you have any questions regarding our policies and/or terms of use, please contact us prior to ordering.